Transport cancellation

The top most used transport companies in Germany, based on their market presence and usage, were:

Deutsche Bahn (DB)

Deutsche Bahn is the national railway company of Germany and one of the largest transport providers in the country. It offers various train services, including regional, intercity, and high-speed trains, covering both passenger and freight transportation.

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BVG (Berliner Verkehrsbetriebe)

BVG is the main public transportation company in Berlin, providing services such as the U-Bahn (subway), S-Bahn (urban rail), trams, and buses. It plays a crucial role in the transportation network of the capital city.

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VRR (Verkehrsverbund Rhein-Ruhr)

VRR is a transportation association that encompasses multiple public transport companies in the Rhine-Ruhr metropolitan region, including cities like Düsseldorf, Essen, and Dortmund. It coordinates services such as trains, trams, buses, and subways.

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Hamburger Verkehrsverbund

Hamburger Verkehrsverbund (HVV) is the public transport association that oversees and coordinates the public transportation network in Hamburg, Germany. HVV is responsible for ensuring efficient and integrated transport services within the city and its surrounding regions. HVV operates an extensive network of transportation modes, including buses, U-Bahn (subway), S-Bahn (urban rail), and ferries. The association works in collaboration with various transport companies to provide seamless connectivity and coordinated schedules.

Cancel HVV →

Do you want to cancel Your contract? You can do that via Kündigen.de. When you cancel your subscription via our website, it will cost you little time and effort. Below, you can read how to use Kündigen.de in 6 steps.

Step 1: Find the organisation you want to cancel.

Cancelling a subscription via Kündigen.de starts with finding the right organisation. To complete this, simply type the name of the organisation You're looking for in the search field on the Homepage. Does the name appear on the screen? Click on it, and You will be redirected to the correct page.

Step 2: Fill in your details

As soon as you have landed on the right page of the organisation You're looking for, enter your details in the template on the left side. To be able to cancel your contract, You need to fill out the required fields in the template. At least your name, address, postal code, place of residence, date of birth and e-mail address.

Step 3: Whether or not to delete personal data?

Below the fields with data you can select the box 'Delete my personal information'. If you choose this option, Kündigen.de will include a request to delete personal data in the cancellation letter.

Step 4: Choose a shipping method

In some organisations, you can only cancel via standard shipping or a registered letter, but occasionally, you can also decide from one of the two options. Do you opt for a registered letter? Then you benefit from the Kündigen.de 100% cancellation guarantee.

Step 5: Sign your cancellation letter

After you have completed the above four steps, your cancellation letter is ready. It is now only a matter of signing it. To do this, click in the box containing the blue pencil, under "Sincerely." A window will then appear in which you can add your signature.

Step 6: Send your cancellation letter

Do you use Kündigen.de sending service? Then click on 'Send my cancellation' after you have completed all the steps. If you want to send the cancellation letter yourself, click on the download symbol at the bottom right of the letter. You can download your cancellation letter for free. In that case, please keep in mind that you are responsible for sending the letter. Moreover, you will not benefit from our 100% cancellation guarantee if you do not use our service.

To cancel public transportation in Germany, you generally need to follow the guidelines and procedures set by the specific transportation provider you are using. Here are the general steps you can take:

1. Identify the transportation provider: Determine the specific company or organisation responsible for the public transportation service you wish to cancel. It could be a train, bus, tram, or ferry service. This information is usually available on their website, ticket, or any communication you may have received.

2. Review the cancellation policy: Visit the transportation provider's website or contact their customer service to understand their cancellation policy. Search for information regarding cancellations, refunds, and any associated fees or conditions. Pay attention to any specific deadlines or requirements for cancellations.

3. Contact customer service: Reach out to the transportation provider's customer service department. This can typically be done via phone, email, or through an online contact form. Provide them with your reservation or ticket details and explain that you wish to cancel your booking.

4. Follow the cancellation process: Follow the instructions provided by the customer service representative or outlined in the cancellation policy. You may be required to fill out a cancellation form, provide specific information, or return your ticket if applicable.

5. Verify cancellation and refund: Once you have cancelled your public transportation booking, ask for confirmation from the transportation provider. Ensure that you understand the refund process, including the timeline for receiving any applicable refunds. Keep any relevant documentation or communication for your records.

Remember that cancellation policies and procedures may vary depending on the transportation provider, the type of ticket or pass you purchased, and other factors. It's essential to review the specific guidelines provided by the company you are dealing with to ensure a smooth cancellation process.